Recording a Payment on an Invoice
When a customer pays an invoice, you need to record that payment in Acusheet to mark the invoice as settled and update your accounts.
How to Record a Payment
- Go to Sales → Invoices
- Open the invoice you want to record payment for
- Click the Record Payment button
- Fill in the payment details
- Click Save
Payment Fields
| Field | Required | Description |
|---|---|---|
| Payment Date | Yes | The date the payment was received |
| Amount | Yes | Amount received. Defaults to the full outstanding balance. Can be less for partial payments. |
| Payment Account | Yes | The bank or cash account the money was deposited into (e.g. "Main Bank Account") |
| Payment Mode | No | How they paid — bank transfer, cash, cheque, card, etc. |
| Reference | No | Bank reference or transaction number for reconciliation |
| Notes | No | Internal notes about this payment |
Partial Payments
If a customer pays less than the full amount:
- Enter the amount actually received (not the full invoice total)
- Click Save
- The invoice status changes to Partially Paid
- The remaining balance is still tracked
You can record another payment later for the remainder.
What Happens in the Books
When a payment is recorded:
- Bank / Cash account is debited (money comes in)
- Accounts Receivable is credited (the debt is reduced)
- The invoice status updates automatically
- The contact's outstanding balance decreases
Viewing Payment History
On any invoice, scroll to the Payments section to see:
- All payments recorded against this invoice
- Date, amount, and account for each payment
- Outstanding balance remaining
Deleting a Payment
If you recorded a payment by mistake:
- Open the invoice
- In the Payments section, click the delete icon next to the payment
- Confirm deletion
The invoice status and balances revert automatically.
Frequently Asked Questions
What if my customer overpaid?
Record the full amount received. The overpayment will show as a credit against the invoice. You can either refund the difference or apply it to the next invoice using a Credit Note.
Can I record a payment in a different currency?
If the invoice is in a foreign currency, the payment is recorded in that currency with an exchange rate. Any difference between the invoice rate and payment rate is posted as a foreign exchange gain or loss automatically.
What account should I select for the payment?
Select the bank or cash account where the money landed. If you received a bank transfer, choose your main current account. If paid in cash, choose your petty cash or cash on hand account.
Can I record multiple payments for one invoice?
Yes. Keep recording payments until the invoice is fully paid.
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