Recording a Received Payment
Received Payments let you record money coming in from customers — either linked to a specific invoice or as a standalone payment.
Option 1: Record from an Invoice (Recommended)
The easiest way to record a payment is directly from the invoice. See Recording a Payment on an Invoice.
Option 2: Record a Standalone Received Payment
Use this when a customer pays you in advance, or when you receive money not tied to a specific invoice at the time.
- Go to Sales → Received Payments
- Click New Payment
- Fill in the details
- Click Save
Received Payment Fields
| Field | Required | Description |
|---|---|---|
| Customer | Yes | The contact making the payment |
| Date | Yes | Date the payment was received |
| Amount | Yes | Total amount received. Supports decimals. |
| Account | Yes | The bank or cash account the money was deposited into |
| Payment Mode | No | Bank transfer, cash, cheque, card, etc. |
| Reference | No | Bank or transaction reference number |
| Invoice | No | Link this payment to a specific invoice (applies balance) |
| Notes | No | Internal notes |
Applying a Standalone Payment to an Invoice
If you recorded a standalone payment and later want to apply it to an invoice:
- Open the received payment
- Click Apply to Invoice
- Select the invoice
- Enter the amount to apply
- Confirm
What Happens in the Books
When a received payment is recorded:
- Bank / Cash account is debited (money received)
- Accounts Receivable is credited (if linked to an invoice — reduces what's owed)
- If standalone (no invoice linked): credit goes to an intermediate account until applied
Frequently Asked Questions
What if I received payment for multiple invoices in one bank transfer?
Record the total payment as a single received payment, then apply it across the multiple invoices individually.
Can I receive payment in a foreign currency?
Yes. Select the appropriate currency and enter the exchange rate. Exchange differences are posted automatically.
What account should I use for cash payments?
Use a Cash on Hand or Petty Cash account. For bank transfers, use your main current account. Set these up in your Chart of Accounts.
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